Work closely with External Auditors, from all Customers, in the early identification of emerging control issues/trends and report them timely to Director of Operational Audits and field leadership.
Develop and maintain productive working relationships with all levels of the External Audit Program, including FI representatives, Regional/Branch management and risk management leaders.
Lead conversations within the operational and compliance audit remediation program; provide findings to field leadership in regards to effectiveness and efficiency of internal controls and compliance to federal, state and local laws and company rules, regulations and policies to meet External Audit expectations
Provides the Director of Operational Audits with appropriate information regarding the status of audit plans, issues/trends and strategic business initiatives that impact the overall goals of the External Audit Program
Ensure corrective/remediation actions are implemented in a timely manner to effectively address the issues
Responsible for creating and maintaining a system of record for all completed External Audits, includes findings and remediation.
Coordinates weekly system's reporting reviews with key Leadership to communicate concerns for all non-compliant findings (trending findings to be reported weekly to reduce/eliminate future findings).