Nonunion | Salary | Overtime Non-eligible

Role Summary
The Routing & Dispatch Analyst II develops and executes route planning, dispatch analytics, and service scheduling deliverables for defined markets or workflows, partnering with stakeholders to improve efficiency and service performance. Applies working knowledge to analyze route data, support optimization work, and maintain planning controls. Typical work includes route analysis, KPI reporting, data validation, and support for network or schedule changes.

Key Responsibilities
- Analyze route, stop, labor, and service data to identify opportunities to improve cost, efficiency, and SLA performance.
- Support route optimization work, re-route activity, schedule changes, and planning models for assigned branches or markets.
- Maintain KPIs, dashboards, and reporting tools that monitor route planning effectiveness and operational outcomes.
- Partner with branches, dispatch teams, IT, and other stakeholders to resolve data issues and keep route information accurate.
- Document route-planning procedures, assumptions, and changes so planning decisions are traceable and repeatable.

Required Experience
- 2+ years of route planning, dispatch analysis, logistics, or transportation operations experience.
- Experience using route, stop, or service data to support scheduling, planning, or performance analysis.
- Ability to work independently on defined analyses and communicate findings clearly.

Education
Bachelor's degree in Supply Chain, Logistics, Engineering, Business, or a related field preferred; equivalent experience considered.