Sales Support Officer

The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

We are seeking an accomplished and dynamic Sales Support Officer to join our team in Solitude. In this role, you will play a critical part in administrative management of a portfolio of clients and participate in the proper management of invoicing, sales administration reporting.

Key Responsibilities:

Strategic Initiatives

· Ensure compliance with governance rules such as SOX, Health & Safety, and Brinks policies.

· Perform administration for all sales of the company, ensuring client service directly impacts conversion of prospects to clients.

· Support the preparation of tenders to strengthen business growth.

· Participate in the improvement and development of tools and processes within the department

Collaboration & Stakeholder Engagement

· Work in close collaboration with the sales team and various departments of the company.

· Collaborate/liaise with HR, Finance, and Operations to ensure data accuracy in systems.

· Receive, orient, and follow up with clients and prospects (proposals, contracts, follow-up letters, etc.).

· Attend to customer requests and ensure resolution.

· Support sales representatives in administrative tasks where required.

· Key external contacts include clients, external regulatory bodies (Tourism Authority, etc.), and auditors.

Performance Metrics & Accountability

· Ensure and maintain effective contract administration (preparation, reporting, filing, updating, etc.).

· Update and maintain departmental KPIs.

· Prepare reports as required by the department.

· Ensure customer details are updated, and all KYC documents are received in accordance with procedures.

Continuous Improvement & Innovation

· Participate in the improvement and development of tools and processes within the department.

· Support initiatives that enhance efficiency in contract administration and client service.

Preferred Qualifications:

• Degree in Management/Marketing.
• Proven experience in a sales administration department of a service company of equivalent size.
• Perfect command of computer tools (Word/Excel) and telephone tools.
• Good knowledge of accountancy and facility with figures.
• Proven experience in preparation of contracts.
• Excellent oral and written skills in French and English.

Additional Requirements:

· Honesty and integrity.

· Organisation and autonomy.

· Ability to communicate quickly and effectively.

· Ability to work in a team.

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