Operations Supervisor, Global Services

The Brink's Company (NYSE: BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewellers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce, and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

We are seeking an accomplished and dynamic Operations Supervisor, Global Services, to join our Brink's Global Services (BGS) Team. They will play a critical part in leading day-to-day operations.

• Administer the Brink's Global Services transportation management System (BITS) which includes ensuring input of updated and accurate information, reporting, tracing and tracking shipments and providing a variety of costing analysis.
• Assist and support the Operations Manager in Supervising and overseeing morning and evening vault operations and day time Airport operations throughout the BGS Network.
• Ensure adequate staffing levels are maintained.
• Make recommendations for disciplinary action.
• Promote safety awareness to the employees on an on-going basis.
• Supervise Global Services Airport Operations which includes directing truck employees, communicating with branches from coast to coast and International affiliates. Prepare nightly activity reports and logs.
• Ensure Procedures and processes are performed in accordance with the GSR.
• Liaise with Canada Customs officers and Customs Brokers on a daily basis to ensure that all shipments and their applicable documents meet Canada Customs rules and regulations.
• Communicate with warehouses and crews to facilitate timely releases.
• Liaise with other teams and/or exception requests to communicate deviations or status updates.
• Ensure receipts for all shipments and all shipment documents are accurate and meet time sensitive delivery deadlines.
• Ensure handheld scanning procedures are adhered to.