Sr Manager Solutions Integration - PMO Lead

The Senior Manager Solutions Integration / PMO plays a critical leadership role in enabling the successful execution of Digital Retail Solutions (DRS) product initiatives across the organization. This position oversees global dispersed Solution Integrator (project managers) resources, portfolio management, cross-functional program execution, and the development of scalable project management practices that align with the company's product roadmap and strategic goals. This role also oversees the intake and facilitation of unplanned requests through the product development process.

The ideal candidate combines deep project management expertise with an understanding of product development cycles, agile frameworks, and stakeholder management in a fast-paced, product-driven global environment.

RESPONSIBILITIES INCLUDE (but are not limited to):

Strategic & Portfolio Leadership

• Help facilitate the DRS Organizations annual strategic portfolio planning process that delivers the product organization's strategic roadmap, ensuring programs and initiatives are prioritized and executed to deliver maximum business impact.

• Partner with Product Management, Product Ownership, Engineering, Architecture, Customer Experience, and functional leaders to ensure initiatives are scoped, resourced, and tracked effectively.

• Drive portfolio-level visibility through dashboards, reporting, and KPI tracking across all product initiatives. Connect outcomes to DRS business (revenue / profitability) results.

Governance & Process Optimization

• Implement / expand t scalable project management frameworks (Phase Gate) that complement agile product delivery (e.g., hybrid Agile-Waterfall for cross-functional initiatives).

• Define governance standards, project stage gates, and reporting cadences to ensure transparency and accountability.

• Standardize tools and templates for consistent project execution (e.g., Jira, Monday.com).

Program Delivery & Execution

• Oversee planning and execution of strategic product initiatives that require cross-functional coordination (e.g., product launches, platform migrations, infrastructure programs).

• Manage risk, dependency, and change control processes across initiatives.

• Ensure proactive communication of timelines, milestones, and deliverables to all stakeholders.

Leadership & Team Development

• Lead and develop a team of globally dispersed project and program managers supporting the product organization.

• Build a culture of collaboration, results, ownership, and continuous improvement.

• Coach team members on effective stakeholder management, agile delivery, and strategic communication.

Continuous Improvement & Measurement

• Drive delivery maturity through data-driven insights and best practices.

• Collaborate with Product Owners to improve product delivery velocity, predictability, and alignment with business goals.

• Define and track key performance metrics (e.g., on-time delivery, resource utilization, cycle time, product OKR alignment).

Qualifications

Education & Experience

• Bachelor's degree in Business, Project Management, Product Management, Engineering, or related field preferred.

• 8+ years of experience in project/program management, with at least 3 years in a leadership role within a product or technology organization.

• Proven success leading complex cross-functional programs that span Product, Engineering, and Go-to-Market teams.

• PMP, PgMP, or PMI-ACP certification preferred; Agile or SAFe certification (CSM, SAFe Agilist) a strong plus.

Skills & Competencies

• Strong understanding of product development lifecycles, Agile and hybrid delivery models.

• Exceptional stakeholder management, influencing, and communication skills.

• Ability to balance strategic vision with hands-on program execution.

• Proficiency with portfolio and agile management tools (e.g., Jira, Confluence, Aha!, Smartsheet, or Monday.com).

• Skilled in managing competing priorities in a dynamic, fast-scaling environment.

• Dispersed global team management.