This role is responsible for managing workers' compensation claims across assigned U.S. states and Canada while overseeing financial operations, including vendor payments, settlement processing, and cost allocation. The position plays a key role in making sure financial accuracy, compliance, and visibility into workers' compensation and auto-related claims costs.
Key Responsibilities:
Manage WC claims in collaboration with TPAs across assigned jurisdictions
Oversee invoice intake, review, and payment coordination for TPAs, carriers, and legal vendors
Review and approve claim-related payments, including legal settlements and high-value disbursements
Calculate and validate WC and Auto allocation charges to field locations
Ensure accuracy of allocation outputs, reporting, and system alignment (Workday)
Analyze trends including claim frequency, severity, lag time, and cost drivers
Support actuarial analysis, reserve discussions, and financial reporting
Partner with Risk, HR, Safety, Payroll, AP, Legal and Operations
Must Have experience/Qualifications (e.g. minimum years of experience, certifications, tools, industry experience):
5-8+ years Workers' Compensation, Risk Management, or Claims experience
Strong knowledge of multi-state WC claims handling and regulations; Canada exposure preferred
Experience working with TPAs, insurance carriers, and legal vendors
Licensed Workers Compensation Adjuster's License
Bachelor's degree (Risk Management, Finance, Business, or related)
Experience supporting financial reporting, allocations, or cost analysis
Strong attention to detail and payment accuracy controls
Any Critical Skills/Tools (e.g. Power BI, PMP, Python, SAP):
Advanced Excel (financial modeling, large datasets)
RMIS/Claims systems (ESIS, Gallagher Bassett, or similar)
