The Sales Administration Trainee will support the sales team by ensuring accurate data entry in Salesforce and assisting with basic administrative tasks. This role helps maintain smooth sales operations and reliable client records.
Principal Accountabilities
Enter and update client and prospect information in Salesforce with accuracy.
Ensure customer details are complete and all required KYC documents are properly recorded.
Assist in preparing and filing contracts, proposals, and follow-up documents.
Support the sales team with routine administrative tasks when needed.
Help maintain departmental KPIs and reporting by updating data in the system.
Collaborate with other departments (HR, Finance, Operations) to ensure data consistency.
Contribute to the improvement of tools and processes within the department.
Provide basic support in responding to customer requests and forwarding them to the appropriate team members
Knowledge & Experience:
HSC qualification preferred
Experience in a sales administration department of a service company of equivalent size preferred.
Good command of computer tools (Word/Excel) and telephone tools
Good knowledge of accountancy / good facility with figures
Experience in preparation of contract is a plus
Honesty and integrity
Rigour, logic, method and sense of procedure
Organisation and autonomy
Excellent oral and written skills in French and English
